Regular Appointment Bookings:Please submit your request at least three days before your trip to allow time for transportation coordination and booking.
Recurring Appointment Bookings: For recurring appointments, please submit your request at least three days in advance of the first trip. For subsequent trips, we recommend confirming your schedule at least 48 hours in advance to ensure timely coordination.
Provider Referrals:For healthcare providers, human service agencies, educational centers, and non-profit organizations, we welcome partnerships to refer clients or request transportation services on their behalf. Please submit client details (name, contact, special needs) via our online form or contact us directly. Payment Policy: Full payment is required at the time of booking confirmation. We accept all major debit and credit cards, as well as PayPal, Cash App and Venmo. Once full payment is received and processed by our team, you will receive a confirmation email with your booking details. If you don't receive confirmation within 24 hours, please contact us.
Cancellation and Refund Policy: Cancellations must be made at least 24 to 48 hours prior to your scheduled service to receive a full refund. Cancellations made after this period may incur a fee or forfeit the total cost of the service. Please refer to our specific terms for further details.
Arrival Time & Late Arrival Policy: Please be ready at least 15 minutes prior to your scheduled pickup time. If you are not available at the scheduled time, the service may be considered a no-show, and the full fare may be charged. Service Area Limitations: Our transportation services are available within the City of Danville and Pittsylvania County, Virginia area. Special Requests: If you require any special accommodations or assistance, please inform us at the time of booking to ensure availability. Service Modifications: Any changes to your booking must be made at least 24 hours in advance. Changes may be subject to availability and additional charges. Service Animals: Service animals are always welcome and must remain under the control of their owner at all times. Please notify us at the time of booking to ensure adequate space.
Please view Terms and Conditions for any additional policies related to the above information.
Recurring Appointment Bookings: For recurring appointments, please submit your request at least three days in advance of the first trip. For subsequent trips, we recommend confirming your schedule at least 48 hours in advance to ensure timely coordination.
Provider Referrals:For healthcare providers, human service agencies, educational centers, and non-profit organizations, we welcome partnerships to refer clients or request transportation services on their behalf. Please submit client details (name, contact, special needs) via our online form or contact us directly. Payment Policy: Full payment is required at the time of booking confirmation. We accept all major debit and credit cards, as well as PayPal, Cash App and Venmo. Once full payment is received and processed by our team, you will receive a confirmation email with your booking details. If you don't receive confirmation within 24 hours, please contact us.
Cancellation and Refund Policy: Cancellations must be made at least 24 to 48 hours prior to your scheduled service to receive a full refund. Cancellations made after this period may incur a fee or forfeit the total cost of the service. Please refer to our specific terms for further details.
Arrival Time & Late Arrival Policy: Please be ready at least 15 minutes prior to your scheduled pickup time. If you are not available at the scheduled time, the service may be considered a no-show, and the full fare may be charged. Service Area Limitations: Our transportation services are available within the City of Danville and Pittsylvania County, Virginia area. Special Requests: If you require any special accommodations or assistance, please inform us at the time of booking to ensure availability. Service Modifications: Any changes to your booking must be made at least 24 hours in advance. Changes may be subject to availability and additional charges. Service Animals: Service animals are always welcome and must remain under the control of their owner at all times. Please notify us at the time of booking to ensure adequate space.
Please view Terms and Conditions for any additional policies related to the above information.