Below, you’ll find answers to the most commonly asked questions about our polices. For additional information, please contact us via email at info@buddytransportationservices.com or at 434-250-9368.

What services do you offer?

We offer non-emergency medical and private transportation services that are wheelchair and ambulatory accessible.

How do I book a ride?

To book a ride, simply submit an inquiry using our booking form by visiting Booking. Alternatively, you can call or email us with your booking details, and we’ll assist you in scheduling your ride.

What Payment methods do you accept?

We accept all major debit and credit cards, as well as PayPal, Cash App, and Venmo. Our payment processing system utilizes encryption technology to ensure the security and protection of your payment information.

Are your vehicles wheelchair accessible?

Our fleet features wheelchair vans with ADA-approved lifts. For those without a wheelchair, we also offer comfortable minivans for your transportation needs.

Do you accept insurance or Medicaid?

At the moment, we do not accept insurance or Medicaid. However, we are actively working on providing this option and will keep our customers updated as we expand our services.

What is the cost of a ride?

The cost of a ride is determined based on your specific transportation needs. Pricing will be provided at the time of booking, ensuring that you receive an accurate quote for your trip.